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BAGDAD  ORIENTAL RUGS
5869 Westheimer Rd. Houston TX, 77057
Tel: 713-783-3500
Fax: 713-789-9660

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Frequently Asked Question(s) 

What is the cost of repair?

We do not know until we see the size and type of damage. Our price is very competitive and our workmanship is excellent.

I do not have a digital camera or scanner to send you digital pictures, what should I do?

Just take your regular camera and take two snapshots and send us the pictures with all the other required information to us. Do not forget, we need to know:

Size of the damaged area.
Type of materials (Silk, Wool)
You can send all the above information to us. Please do not forget your email address and telephone number. We will contact you with proper estimate and all the required steps.

How long dose it take to fix my rugs?

Usually it takes between 1 to 2 weeks for regular repair after we receive your rug. We will inform you when your rug will be ready. We will walk you through the process.

How good is your restoration process?

We are expert in this field. Our technicians been in charge of restoration of rugs and carpets in Germany museums before coming to the US. we have 25 years solid experience on repair and restoration and re-coloration of oriental rugs, tapestries and other textiles. All of our repairs have 12 months guarantee and your satisfaction is 100% guaranteed. We will add more pictures of our current jobs in near future.

Do you fix the color bleeding in my rugs?

Yes! We are able to remove the color bleeding and spots removing out of your beautiful rugs and carpets.


Do you wash my rugs?

Yes! We are able to wash your rug. Just contact us and we do the rest.

What are the main damage happen to the rugs and carpets?

Most common problems are:

Water Damage (Flood, water damage from plants and pots left on the top of rugs for a long time)
Dogs and Cats bite
Moth Damage
Spilling Wine, Chocolate
Color Bleeding due to the improper wash
The list is long and it will be many other things that could go wrong with your beautiful rugs. Do not panic; Just contact us we will take care of it!

Do you fix tapestries too?

Yes! Our experts are able to fix your tapestries.

Can you use Scotchgard™ Carpet Protector for oriental rugs?

Scotchgard™ recommends that do not use Scotchgard™ Carpet Protector for on oriental rugs. They have found the variability between manufacturers and the occasional use of food dyes can produce unusual and unpredictable results.

I do have a very large rug, would you send your team to my house?

If you do live in Houston, Texas, we are able to appraise your rug at your place for a nominal fee. However, We do have pickup and delivery upon request for repair and wash in Houston. If you live in another country, Unfortunately we do not to have global service yet to send to your house, but we are working on that! Check the damage, stains, odors, any do not be shy to ask question!

 

 

 

Tel: 713-783-3500

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5869 Westheimer Rd. Houston TX, 77057
713-783-3500